SKI/SNOWBOARD RENTALS AND LEASING:
Winter Rentals runs from October 1st to April 30th.
TENTS AND CAMPING GEAR RENTALS:
Summer Rentals begins May 15th and runs to September 15th.
RENTAL POLICIES AND FAQs
Reservations cannot be done over the phone, they are available in person at our rentals center. We do however, recommend coming a week or two before the date of the reservation to get properly fitted. This ensures the reserved equipment is suitable. If the information you provided for the reservation results in boots that do not fit to your satisfaction, we will do our best to find an alternate size/model, but if should you fail to find a suitable fit, we will not be able to offer a refund. Full payment of the rental by credit card is made when the reservation is placed in-store.
CANCELLATION POLICY: NO REFUNDS can be offered when a reservation is cancelled. This is because once equipment is allocated for the reservation, that equipment is no longer available to be rented out to anybody else during that time period. Instead you will be offered a RENTAL CREDIT with a one year expiry date.
PICKUP AND RETURNS
Equipment can be picked up after 2PM the day before the rental period begins and dropped off before 2pm the day after the rental period. For example for 2 day a rental over the weekend, the equipment can be picked up after 2PM Friday and dropped off before 2PM Monday.
All rentals require a deposit. Deposits can be made preferably by a credit card pre-authorization (no money is taken – only a pre-authorization which allows a charge should the gear becomes damaged or lost). Deposits can also be made with with debit card in which the deposit amount is charged and subsequently refunded when the gear is returned on time and in satisfactory condition.